Management & Training Workshops

Training and Development Workshops for ALL levels

As an ACCREDITED TRAINING PROVIDER, People Solutions offers training workshops from Team Leadership, to Stress Management and Workplace Life Skills.

FACT: High Performance teams are built by laying strong foundations

People Solutions has a highly skilled team dedicated to the training and development of people in the workplace. Our training solutions are current, applicable and exciting.

Training is a vital function in today’s workplace and our solutions offer real life application and enhance the knowledge, skills and behaviours of our delegates. Our passion for knowledge and skills development is evident in our material, our staff and the way in which we interact with our customers. We offer excellent customer service & customer care and believe in developing long lasting relationships with all our customers.

If you are looking for results driven, relevant, passion-driven training - we should be your preferred training provider. Contact us to begin your journey of effective training and development.

Workshops Offered:

  • Team Leadership
  • Business Writing Skills
  • Frontline Reception Skills
  • Conflict Management
  • Effective Negotiation Strategies
  • Emotional Intelligence
  • Workplace Diversity Tools
  • Practical Interpersonal Skills Development
  • Business Values, Ethics and Etiquette
  • Practical Assertive Interaction
  • Stress Management
  • Workplace Efficiency (Time Management)
  • Workplace Life Skills


  • Customised training focused on developing your full potential
  • Effective training that focuses on the needs of your organisation
  • Holistic training that fills gaps in skills, knowledge and behaviour
  • Practical training with real life application value
  • Training that adds value and improves motivation

Contact Centre (Call Centre) Team Leadership Workshops

FACT: There is a substantial shortage of skilled team leaders in South Africa

An effective Team Leader has immediate and positive impact on the team, achieving improved results, greater Agent retention and productivity. Explore the vital concepts of Team Leadership to ensure that you and your team meet and exceed the expectations of the business..

Training for Team Leaders - Features:

  • Requirements of effective teams
  • Building a successful team
  • Unlocking your leadership skills
  • Effective decision-making
  • Successful delegation
  • Motivating your team to greatness
  • Effective stress management tools


  • Develop a high performance team
  • Achieve results consistent with goals and expectations of the company
  • Develop your leadership and management abilities as a Contact Centre Team leader
  • Fine tune results through effective delegation, conflict management & stress management
  • Improve ability to motivate, delegate and create a productive and focused team

Enroll for one of our Team Leadership workshops. Register your interest now, using the form here.



Improve your results, retention and productivity with a better skilled team. Enrol for one of our workshops and reap the rewards. Find out more... click here:
Workshops for ALL levels!


People Solutions is an accredited Private FET College, registered with Department of Higher Education and Training, Umalusi and Services SETA. We also enjoy partnership with other quality Training Providers where we extend our product offering.
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Support Center

Bentley Office Park, Building 7,
67 Wessel Road
Rivonia, South Africa

T. +27 (0)11 807 4830
F. +27 (0)86 560 0191

Suite 1, Ensign Square, 4 Sookhai Place
Derby Downs Office Park
Westville, South Africa

T. +27 (0)31 267 1455
F. +27 (0)31 267 1479

92 Edward Street
Bo Oakdale, Bellville
Cape Town, South Africa

T. +27 (0)21 510 3293
F. +27 (0)86 612 7796